Questions related with ATM

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1). Full form of ATM ?

Ans- Automated Teller Machine

2). No of free transactions permitted per month at other bank ATMs for Saving Bank Account
holders.?

Ans- 5 Free Transactions per month

Note: Recently RBI has reduced the transation limit from 5 to 3 in Six Metropolitan Cities

3).How much bank charges when you check your account balance on ATM after free Transaction
limit ?

Ans- 5 RS

4) How much Bank charges beyond the Transaction limit?

Ans- Rs 20 per transaction

5) Time Limit for resolving customers complaint by issuing Banks?

Ans- Within 7 Working Days from the date of receipt of customer complaint

6). In case failure to re-credit customer's account within 7 Days how much compensation is paid to
the customer?

Ans- Rs 100 per day

7). First Bank to introduce ATM?

Ans- Hongkong and Shanghai Banking Corporation ( HSBC)

8). First Bank to provide Mobile ATM?

Ans- ICICI

9).India's First Talking ATM launched by which Bank?

Ans- Union Bank of India

10). Non-Bank owned ATM is also called____

Ans- White Label ATM's

11). India's First Company to open White Label ATM's

Ans- Tata Communications Payments Solutions Ltd

12). India's First Non-Bank owned ATM(White Label ATM's) opens in which State?

Ans- Maharashtra (in Thane District)

13).Which city gets the countries first Talking ATM ?

Ans- Ahmedabad, Gujarat

14) Talking ATM has what kind of Special Interface ?

Ans– Voice Interface

15).Who inaugurate countries first Talking ATM ?

Ans– Chairman and Managing Director of Union Bank of India, D Sarkar.

16).Which was the second bank to launch Talking ATM in India ?

Ans– State Bank of India.

17). What type of cards can be used at an ATM?

Ans- The ATM cards/debit cards, credit cards and prepaid cards(that permit cash withdrawal)

18). In case the compensation is not credited as mandated, what recourse does the customer have?

Ans-.For all such complaints customer may lodge a complaint with the local Banking Ombudsman if
the bank does not respond.